The Canada Revenue Agency (CRA) is currently recruiting entry-level SP-04 Taxpayer Services Agents in 26 locations throughout Ontario, Alberta, British Columbia, and Atlantic Canada. These positions are suitable for newcomers, recent graduates, and individuals starting their careers, as they only require a high school diploma and basic client-service experience.
For the 2026 hiring rounds, successful applicants can expect stable federal employment, paid training, competitive salaries starting at approximately $33.41 per hour, and prospects for long-term government careers. Below is a comprehensive breakdown of eligibility criteria, locations, salaries, requirements, and application procedures for those seeking quick, clear information.
Who Is Eligible to Apply?
- Residents of Canada with work authorization
- Canadian citizens and permanent residents abroad
- Minimum education requirement of a high school diploma
- Basic experience requirement specific to each region
- Willingness to work at least 3 days per week onsite
These SP-04 roles do not mandate prior government experience and are recognized as accessible entry points to federal employment. However, priority is given to veterans, followed by Canadian citizens and permanent residents.
26 CRA Job Locations Hiring Now
Ontario Region (15 locations)
- Barrie
- Belleville
- Hamilton
- Kingston
- Kitchener
- London
- Mississauga
- Oshawa
- Peterborough
- Scarborough
- St. Catharines
- Sudbury
- Thunder Bay
- Toronto
- Windsor
Western Region (Alberta & British Columbia)
- Calgary, AB
- Edmonton, AB
- Surrey, BC
Atlantic Region (8 locations)
- Bathurst, NB
- Moncton, NB
- Saint John, NB
- St. John’s, NL
- Halifax, NS
- Sydney, NS
- Charlottetown, PEI
- Summerside, PEI
SP-04 salary range: $65,389 to $73,595. Hourly starting rate: $33.41 per hour. Salaries increase annually with experience and include federal benefits and a defined benefit pension plan.
Education Requirements
A high school diploma is mandatory for all SP-04 positions. Higher education qualifications can be advantageous, and foreign credentials require a Canadian equivalency assessment.
Experience Requirements
Applicants must demonstrate recent experience in customer, client, or public service, along with proficiency in various computer applications.
Job Duties
- Handling inquiries from Canadians by phone
- Reviewing taxpayer information
- Explaining CRA programs
- Researching solutions for taxpayer questions
- Applying legislation and policy guidelines
- Preparing documentation
- Maintaining professionalism in interactions
Application Process
Interested individuals should apply online through the CRA Careers portal, following specific steps outlined for each region. Early application is recommended as assessments begin upon receipt of applications.
These entry-level CRA positions fill quickly due to minimal educational and experience requirements, coupled with attractive pay, benefits, job security, and advancement opportunities. Apply early to maximize your chances of success.
